Repairs for Eternity
We are committed to creating high-quality designs that you can cherish forever while promoting mindful consumption. Although we meticulously craft our pieces for durability, normal wear and tear can occur, and even the toughest items may sustain damage. That’s why we offer a complimentary 6-month warranty on every piece you purchase. Our elastics come with a lifetime warranty, and we make all necessary size adjustments to ensure your optimal comfort. After this period, we also provide a lifetime repair service for a nominal fee, allowing you to enjoy your jewelry time and time again.
Our jewelry can be resized to fit you perfectly because everyone is unique. Since our pieces are made with elastic, we can easily add or remove pearls. You can either visit our store, which also serves as our workshop, or send your item directly to our unique boutique at 1474 Sherbrooke Street West, Montreal, QC H3G 1L3.
Our pieces are designed for everyday wear, which can occasionally result in damage. Whenever possible, we will repair your item and return it to you as good as new. Plus, our elastic come with a lifetime guarantee.
Should your jewelry begin to fade in color over time, we are pleased to offer replating services. Our vermeil pieces are coated with at least 2.5 microns of gold over sterling silver, resulting in a finish that is five times thicker than standard gold plating, providing exceptional durability.
Because our designs are unique, we recognize our own jewelry and offer repairs exclusively on those pieces.
If you ordered online
To carry out a repair, we invite you to send us your jewelry to the following address, indicating your contact details and mentioning what you wish to have repaired :
Beblue Jewelry
1474 Rue Sherbrooke Ouest
Montreal, QC, H3G 1L3
Upon receipt, the person responsible for repairs will contact you in the event that you will be responsible for any costs.
Except for certain products, we do not accept to make changes on the initial design of our models. However, size adjustments can be made.
If you purchase in-store
If you visit us in-store, we’ll be glad to assist you personally and gather all the necessary details. If our workshop has availability and the repair requires restringing, we may even be able to fix it on the spot.
Our Workshop & Store:
Beblue Jewelry
1474 Rue Sherbrooke Ouest
Montreal, QC, H3G 1L3
Preserve the Sparkle, Prolong the Love.
Keep your cherished Beblue pieces radiant by storing them in a cool, dark place - either within our original pouch or a small zip-lock bag to shield them from light and humidity.
Be mindful that certain chemicals and beauty products could impact their luster.
Revitalize Your Jewelry with Our Connoisseurs Wipes
Our Connoisseurs wipes will allow you to recover the lost shine of your favorite jewelry damaged by time. This pack of 25 wipes can be used on all our Sterling Silver and 14 kt Gold Vermeil jewelry. However, we remind you that to preserve their beauty your jewelry must be kept away from sunlight, heat and humidity.